Primecast FAQs
FAQ Sections
- Online Account Center
Online Account Center
How will my bill look if I sign up for paperless billing?
We will email your bill each month. Click here to see an example of a bill.
Can I pay my bill online?
Yes! Your online account center provides the ability to pay online using a credit card, debit card or a checking account.
What will my online account allow me to do?
View your account balance 24/7
Paperless billing
Recurring billing
View existing programming
View up to 6 months of previous bills
How do I create an online account?
You can create an online account by clicking here.
What do I do if I have trouble logging in?
Please verify that all information was entered exactly as seen on the bill. If you continue to have issues registering please call 866-671-1117.
How long does it take for my account to be activated?
Registrations should not take any longer than 48 hours to process. If your registration has taken longer please call 866-671-1117 to speak with a representative.
How do I recover my password?
You can recover your password by clicking here.
Which browsers do you support?
We support Internet Explorer, Firefox, Google Chrome and Safari.